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عمومی::
حد سودآوری
Engagement can enhance bottom‐line profit and enable organisational agility and improved efficiency in driving change initiatives.
Whilst a number of studies suggest increases in bottom‐line profit as a result of improved employee engagement levels (eg Harter et al.
Such a study by Hewitt Associates (2004, cited in The Conference Board, 2006), found indications that engagement does indeed drive bottom‐line profit.
Graen (2008) proposes that engagement may protect an organisation's bottom‐line profit when the local or global economy is in the midst of a recession.
Responses to these questions have been linked to business outcomes such as bottom‐line profit, productivity, employee retention, and customer loyalty and engagement.
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